720 Shop Management — Last updated August 16, 2026
720 Shop Management (operated by 720 Solutions Inc.) uses the third-party service providers (“sub-processors”) below to deliver the Service. Each processes data only as needed to provide its function, under its own security and privacy commitments. We do not sell personal information.
| Sub-processor | Purpose | Data handled | Region |
|---|---|---|---|
| Supabase | Database, authentication, file storage | Shop & customer records, login credentials, uploaded logos | United States |
| Stripe | Subscription billing and shop card payments (Connect), incl. in-person via Stripe Terminal | Billing/payment details, payout info | United States |
| Intuit / QuickBooks Online | Optional accounting sync (invoices & customers) for shops that connect it | Customer contact details and invoice totals summarized by category | United States |
| Twilio | SMS messaging and shop phone lines (call routing, voicemail) on shops’ behalf | Customer phone numbers, message content, call audio in transit, voicemail recordings until archived (at most 90 days) | United States |
| Retell AI | AI phone agent for shops that enable it — answers the shop line, holds the conversation (speech recognition and AI responses via its own speech and language-model subprocessors), records and transcribes where recording is on | Call audio, recordings, transcripts, caller phone numbers | United States |
| Resend | Transactional & authentication email | Email addresses, message content | United States |
| Anthropic | AI processing — e.g. reading a license plate or VIN out of a photo a customer submits | Customer-submitted vehicle photos and, for future AI features, related repair-order text | United States |
| PlateToVin | License-plate-to-VIN lookup when a shop or customer provides a plate instead of a VIN — typed in, or read from a photo the customer submits | License plate number and state | United States |
| Cloudflare | Turnstile bot protection on sign-in, signup, and public customer forms | Visitor IP address and browser signals used for the bot check — no account or customer records | United States (global edge network) |
| Vercel | Application hosting and content delivery | Application traffic, technical/usage data | United States |
We also query the U.S. government’s NHTSA vPIC database for vehicle data — decoding a VIN, or listing the models for a make and model year. Only that vehicle data is sent — never customer information — and NHTSA is a public government service rather than a contracted sub-processor.
We may add or replace sub-processors as the Service evolves. Material changes will be reflected on this page with an updated date.
Questions about our sub-processors or data handling: support@720shop.com.
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